Privacy policy

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Privacy policy

Introduction Zorahouse.com respects your privacy and the security of your personal information. The collection, use and processing of your personal data is carried out in accordance with these Privacy Policy and applicable legal provisions, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and General Implementation Act Decree on data protection (OG 42/2018). Please read our privacy policy carefully to understand our actions regarding your personal data, as well as your rights arising from the application of the General Data Protection Regulation. By using the zorahouse.com website, you also accept our privacy policy and our cookie policy.

Personal information According to the Regulation, personal data is one or a set of data that unambiguously indicates a specific individual and establishes or enables the establishment of his / her identity. An individual whose identity can be established by personal data directly or indirectly is called a “respondent”.

Data collection Zorahouse.com collects only personal data that you have entered of your own free will, via an available web form when ordering. We collect some data automatically – using web cookies, which you can read more about in the Cookies section. Zorahouse.com does not sell or share your information, but it is possible that information about you may be included in the information obtained by zorahouse.com from third parties on behalf of communication with customers.

Data processing According to the General Data Protection Regulation (GDPR), processing is defined as any procedure or set of procedures performed on personal data or on sets of personal data, whether automated or non-automated means such as collection, recording, organization, structuring, storage, adaptation or modifying, locating, inspecting, using, disclosing by transfer, disseminating or otherwise making available, harmonizing or combining, restricting, deleting or destroying. Purpose and insight Zorahouse.com collects your personal information in order to contact you in case of need, exchanging information and sending information that zorahouse.com considers may be important, interesting and useful to you or that you should receive under contract and law. Zorahouse.com may, from time to time, use this information to identify its visitors to the Website and to use such information for the purpose of better understanding the conduct of visitors to the Website.

Web cookies Zorahouse.com uses web cookies. These are small pieces of code that your browser automatically executes, and they are needed to adequately display the content of the pages on all devices, and without them the use of the pages would not be possible. The information collected in this way serves to make the pages work better and to improve your user experience. You can delete web cookies through your browser settings, and for more information on how to delete them, contact the browser manufacturer.

Cookies set on this website Functional cookies of the first page SessionId and User cookies store the state of a visitor’s session on site requests. For example, the status of the shopping cart is remembered for the duration of the page visit. These cookies are created by our website page and only she uses it. The cookie is removed when you close your internet browser. If the user declines the cookie, the use of the shopping cart may be non-functional. The following cookies are of a purely functional nature and are used by the website to remember preferences user: • Sorting the item (Sort) • Item View (ItemTable Appearance) • Article number per page (ItemsPerPage) The following cookies are used to improve the user experience when creating orders and not to form fields must be replenished at the next visit to the station: • Order form data (Order_) • Delivery address form data (Address_) • Login data (LoginName, LoginSurname)

Third party analytics cookies Analytics cookies collect data on how visitors use the site so that third parties can make an analysis with the aim of increasing functionality and creating content that will best meet users ’information needs. We use Google Analytics services. _gat and _gid cookies are removed after closing the Internet browser, while the _ga cookie remains stored on the device and is not deleted or expires automatically. If you wish to prevent the specified service from storing cookies for you, you can do so according to the instructions on the following website: https://tools.google.com/dlpage/gaoptout

Third Party Advertising Cookies We use third party services to post ads based on the interests of users who have previously visited zorahouse.com, and which are determined based on their Internet search. These cookies collect demographic and / or data on the pages that users have visited, the products they have viewed, and the conversions they have made as a result of their advertising campaigns. For example, these cookies are used to: -determined the number of users who viewed the service after clicking on the ad -Show ads that are tailored to the user’s demographic profile or based on their specific interests, including ads on other sites -displayed ads on other pages related to the services that the user viewed on the page -Avoid re-running ads that users have already seen We use the following advertising cookies: Provider: Google Adwords Cookies: _gads and _gac Duration: They are removed after closing the Internet browser You can find the privacy policy at the following link: https://www.google.com/intl/en/policies/privacy/ You can find the consent form at the following link: https://adssettings.google.com/anonymous? hl = hr Service provider: Facebook (Facebook Pixel) Cookies: fr, impression.php / #, tr Duration: fr remains stored on the user’s device for up to 3 months, impression.php / # and tr cookies are removed by closing the internet browser. You can find the privacy policy at the following link: https://www.facebook.com/privacy/explanation The consent form can be found at the following link: https://www.facebook.com/ads/preferences/ Legal basis for the processing of personal data The legal basis for the collection of personal data may be: • consent given by visitors to the zorahouse.com website allowing permission to be collected for clear indicated purpose, • contractual obligations to customers • the need to respond to marketing inquiries • Legal obligation. The legal basis is in line with the provisions of the General Data Protection Regulation (GDPR) Privola By taking the conscious action necessary to give a positive answer to zorahouse.com’s question about permission to collect your personal information when you visit the zorahouse.com website, you have consented to the processing of your personal information for the aforementioned purpose. zorahouse.com will process the consent with due regard to the provisions of the General Data Protection Regulation. You can withdraw your consent at any time by sending an email of appropriate content to info@zorahouse.com or by sending a letter to the address indicated on our website.

Data storage Zorahouse.com stores data in accordance with all the necessary criteria provided by law and the General Regulation on Personal Data Protection, and does not store data outside the EU.

Notification of changes Any changes to our Privacy Policy will be posted on our website and elsewhere as required.